Ames came by to service our furnace and was so informative, helpful and got our furnace all ready for the winter. I can’t say enough how lovely it is when someone fixes something and informs you at the same time. James is absolutely the first person to call next time we have a heating or cooling issue.
Hiring a contractor–especially when you have to do it from afar–can be a shot in the dark at times. I live in California but my house is in Arlington. Asked around with local plumbers and James was recommended. Like his style. Direct, to the point and backs everything up with very detailed photos and a very detailed invoice. There was no gray areas on what he did. He stuck to his word on everything from showing up when he said he would to follow up to price.
James is a man with so much knowledge! Anything from Heating,Cooling,Gas,Electric and more he is who you want call.
Great job – came out to fix a problem on my rental property. Turns out the other guys I was using used incorrect glue etc, which caused a leak and backup. Price was completely reasonable and service prompt!
Professional, knowledgeable, and honest. I have called on Balance Point several time and have been pleased with the results. James is my go to guy for my HVAC issues.
I am so blessed to have met James “the man” years ago when searching for someone that can do some work on my house. Didn’t know much about him the first…
He is professional, thorough, and a straight arrow! Came same day we called and did a great job. Thanks James!
Dynamite service and install tech, I have used him on multiple jobs and will continue to use him. Thanks James.
On time- within a reasonable window (how else could you time a visit, with crazy area traffic). Good guy. Personable and professional. This will be my HVAC company for life, after my recent furnace servicing. No need to search any further.
Straight forward service, not going to over charge like everyone else. He’s not a salesman, and you don’t have to worry about being sold something you don’t need. He serviced my gas fireplaces, which took care of what I thought were bad parts needing replacement. I was quoted from many other places between $300-$500 just to have them come out to service and then possibly fix one of the fireplaces. I paid less than half for both to be serviced. Wouldn’t bother calling anyone else for quotes, just call him every time.
James “The Man” was awesome to work with. He gave me a quote and come out did the work. Simple easy and Professional. If you are looking for a Heating cooling system to be installed in your house. James “The Man” is your guy. If I got a quote from one of those company that advertises on TV and Radio. It would have been double for More. I asked James what I needed and He just took care of it. I Highly recommend Balance Point Cooling and Heating.